Sudeep KP started the topic Customizing Customer Success: Startups vs. Corporations in the forum CS General 3 months ago
Explain how you would tailor your customer success approach for a startup company versus a well-established corporation.
Sudeep KP started the topic Unlocking Upgrades: Nudging Loyal Customers Towards New Features in the forum CS General 3 months ago
A long-time customer has shown interest in a new feature of your product, but they are hesitant to upgrade their subscription. How would you encourage them to upgrade without pressuring them?
Dear members, our community thrives on collective wisdom! We’ve gathered some intriguing questions from different forums that could benefit from your insights and expertise. Let’s collaborate and share our knowledge to help one another grow. Here are the list of questions. Please feel free to respond in the comments of each question in the for…[Read more]