Sudeep KP started the topic Customizing Customer Success: Startups vs. Corporations in the forum CS General 2 weeks, 4 days ago
Explain how you would tailor your customer success approach for a startup company versus a well-established corporation.
Sudeep KP started the topic Unlocking Upgrades: Nudging Loyal Customers Towards New Features in the forum CS General 2 weeks, 4 days ago
A long-time customer has shown interest in a new feature of your product, but they are hesitant to upgrade their subscription. How would you encourage them to upgrade without pressuring them?
Sudeep KP posted an update 2 weeks, 4 days ago
Dear members, our community thrives on collective wisdom! We’ve gathered some intriguing questions from different forums that could benefit from your insights and expertise. Let’s collaborate and share our knowledge to help one another grow. Here are the list of questions. Please feel free to respond in the comments of each question in the for…[Read more]
Sudeep KP started the topic What all activities can a CSM do proactively? in the forum CS General 2 years, 7 months ago
What all activities can a CSM do proactively?
Deepa Prabhu became a registered member 2 years, 7 months ago
Rajeev Ranjan became a registered member 2 years, 7 months ago
MOHAMMED ASIF posted an update 2 years, 7 months ago
Hello Everyone, This place looks good. We can discuss ideas and our day to day take on as a CSM at work!
Hello Mohammed Asif,
We are glad that you are finding this platform useful. Please also start a thread for topics of your interest on Forums. You can navigate to the Forum here https://csmystics.com/forums/.
Thanks,
Moderator, CSMystics.com
Bappa R Dey became a registered member 2 years, 7 months ago
Umair Qureshi became a registered member 2 years, 7 months ago